This Privacy Notice explains how Tidebasket Devon Deliveries (“we”, “us”, “our”) processes personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Tidebasket Devon Deliveries, 2 Fish Quay, Brixham, Devon TQ5 8AW, England.
Email: [email protected] Phone: 441 803 946 572.
We collect only information necessary to provide our services: name, delivery address, phone number, email address, and optional order notes (e.g., dietary or timing preferences). We do not collect payment card data directly; such data is handled securely by our payment partners.
Your data is processed for fulfilling delivery contracts, communicating about orders, and improving our operations. The lawful bases are contract performance and legitimate interests. When you subscribe to updates, the lawful basis is consent.
Delivery details are stored for record-keeping and invoicing for up to 12 months after the last order unless tax regulations require longer. Emails or phone correspondence may be retained briefly for quality review before deletion.
Under UK GDPR you may request access, correction, erasure, or restriction of your data. You may object to processing based on legitimate interest or withdraw consent where given. To exercise these rights, contact us using the details above.
We share data only with trusted partners essential to delivery — couriers and cold-chain providers — bound by confidentiality agreements. Data is stored on encrypted systems within the UK.
We do not transfer personal data outside the UK. If future transfers become necessary, equivalent safeguards and adequacy mechanisms will be applied.
If you believe your data has been mishandled, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk or phone 0303 123 1113.
This notice may be updated to reflect new legal requirements or practices. The current version is effective from 5 November 2025.